May 08, 2024  
2018-2019 General Catalog 
    
2018-2019 General Catalog [ARCHIVED CATALOG–FOR INFORMATION ONLY]

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HRHM 4601 - Strategic Guest Service


3 Credit(s)

This service-learning course addresses concepts of organizational behavior, leadership, and consumer behavior in developing a service culture to deliver outstanding guest service. HRHM Capstone Part 2. (As Needed) [Graded]

Prerequisite(s): HRHM 4600  or PE 4740   - Prerequisite Min. Grade: D-
Registration Restriction(s): Senior standing required; Hotel, Resort, and Hospitality majors or minors only



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