Oct 19, 2021  
2018-2019 General Catalog 
    
2018-2019 General Catalog [ARCHIVED CATALOG–FOR INFORMATION ONLY]

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HRHM 3610 - Strategic Customer Service


3 Credit(s)

This course teaches students how to establish and maintain a customer-service culture by learning how to implement service strategies that lead to a competitive advantage. (Spring) [Graded]

Registration Restriction(s): Junior or Senior standing required



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